Privacy Policy

1. Introduction

SEO Services ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit seo-services.io (the "Site") or engage our SEO and link-building services.

This Policy applies to all visitors, prospects, and clients globally. By accessing the Site or engaging our services, you confirm that you have read and understood this Policy. If you do not agree with how we handle personal information as described here, please do not use the Site or our services.

2. Who We Are (Data Controller)

For the purposes of the General Data Protection Regulation (GDPR), the UK GDPR, the California Consumer Privacy Act (CCPA/CPRA), and other applicable data protection laws, the data controller responsible for your personal information is:

• Entity: SEO Services
• Website: https://seo-services.io
• Privacy Email: [email protected]

If you have any questions or concerns about how your information is handled, please reach out to us directly at [email protected].

3. Information We Collect

We collect personal information through three primary channels:

3.1 Information You Provide Directly

When you submit our contact form, request a consultation, sign a service agreement, or otherwise communicate with us, we may collect:

• Full name and job title
• Business email address and (optionally) phone number
• Company name, website URL, and industry
• Information about your current SEO situation, goals, target keywords, and competitive landscape
• Billing details (handled by our payment processor; we do not store full card numbers)
• Any other information you voluntarily share in messages, calls, onboarding documents, or campaign briefs

3.2 Information Collected Automatically

When you visit the Site, certain information is collected automatically through cookies, server logs, and similar technologies:

• IP address and approximate geographic location
• Browser type and version, operating system, device type
• Pages viewed, time spent, referring URLs, and exit pages
• Date, time, and duration of visit
• Site interaction events (scrolls, clicks, form submissions)

3.3 Information from Third Parties

We may receive information about you from:

• Analytics providers (e.g., Google Analytics) and advertising platforms
• Public business sources (LinkedIn, your company website, business registries)
• Referral partners or existing clients introducing you to us
• Marketing tools that enrich data about business contacts (B2B context only)

4. How We Use Your Information

We use personal information for clearly defined business purposes:

• Responding to your inquiries when you submit a contact form or request a consultation, we use your information to follow up and discuss whether our services are a fit.
• Delivering services to clients onboarding, project management, outreach approval workflows, reporting, billing, and ongoing communication.
• Improving our Site and services analyzing how visitors use the Site to enhance content, navigation, and conversion paths.
• Marketing communications sending updates about case studies, capabilities, or industry insights, only with your consent or where permitted by law (you can unsubscribe at any time via the link in every email).
• Compliance and protection meeting legal, tax, and accounting obligations; enforcing our agreements; preventing fraud or misuse.
• Aggregated insights combining anonymized data to produce industry benchmarks, internal KPIs, and capability content (no individual identification).

5. Legal Basis for Processing (GDPR / UK GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process your personal information under one or more of the following legal bases:

• Performance of a contract when processing is necessary to deliver services you have engaged us for.
• Legitimate interests for analytics, security, fraud prevention, B2B prospecting, and direct marketing to existing business contacts. You may object to processing based on legitimate interests at any time.
• Consent when you opt in to marketing communications, non-essential cookies, or other consent-based processing. You may withdraw consent at any time without affecting prior lawful processing.
• Legal obligation when processing is required to comply with applicable law, regulation, or court order.

6. How We Share Your Information

We do not sell your personal information. We share information only in the following limited circumstances:

6.1 Service Providers

We share information with vetted vendors who help us operate our business, under contracts that require them to protect the data and use it only for our purposes:

• Cloud hosting and infrastructure providers
• Customer relationship management (CRM) and project management tools
• Email delivery and marketing platforms
• Analytics providers (Google Analytics, etc.)
• Payment processors (Stripe, etc.)
• Communication tools (calendar, video conferencing, document sharing)

6.2 Legal and Regulatory Disclosures

We may disclose information when required by law, court order, subpoena, or to protect the rights, property, or safety of SEO Services, our clients, our publishing partners, or others.

6.3 Business Transfers

If we are involved in a merger, acquisition, financing, restructuring, or sale of assets, your information may be transferred as part of that transaction. We will notify affected clients in advance and honor the commitments in this Policy with respect to transferred data.

6.4 With Your Consent

We may share information for purposes you specifically authorize (for example, including your company logo on our case studies page after written approval).

7. International Data Transfers

We serve clients worldwide. Your personal information may be transferred to, stored in, and processed in countries other than your own including the United States and other jurisdictions where our service providers operate.

When we transfer personal data from the EEA, the UK, or Switzerland to countries that have not received an adequacy decision from the relevant authority, we apply appropriate safeguards, including:

• Standard Contractual Clauses approved by the European Commission
• UK International Data Transfer Agreement, where applicable
• Other lawful transfer mechanisms recognized under applicable law

You may request copies of relevant transfer safeguards by contacting [email protected].

8. Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy:

• Inquiry data (contact form submissions that don't convert to a client engagement) retained for up to 24 months.
• Active client data retained for the duration of the engagement.
• Former client data retained for 7 years after engagement ends, to meet legal, tax, accounting, and audit requirements.
• Marketing data retained until you unsubscribe or request deletion.
• Analytics data retained according to our analytics provider's settings (typically 14 to 26 months).
• Backups and archives retained for security and disaster recovery, with deletion cycles aligned to the categories above.

When data is no longer needed, it is securely deleted or anonymized.

9. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies for the following purposes:

• Strictly necessary cookies required for the Site to function (session management, security). These cannot be disabled.
• Functional cookies remember your preferences (such as language or display settings).
• Analytics cookies help us understand traffic and usage patterns to improve the Site.
• Marketing cookies used (only with your consent) to show relevant ads on third-party platforms and measure campaign effectiveness.

You can manage cookie preferences through your browser settings or, where displayed, our cookie consent banner. Disabling certain cookies may limit Site functionality.

10. Your Privacy Rights

10.1 Rights Under GDPR / UK GDPR

If you are located in the EEA, the UK, or Switzerland, you have the right to:

• Access request a copy of the personal information we hold about you
• Rectification correct inaccurate or incomplete information
• Erasure request deletion of your data ("right to be forgotten") subject to legal exceptions
• Restriction limit how we use your information in specific circumstances
• Data portability receive your data in a structured, machine-readable format
• Object object to processing based on legitimate interests, including direct marketing
• Withdraw consent at any time, where processing is based on consent
• Lodge a complaint with your local data protection authority

10.2 Rights Under CCPA / CPRA (California Residents)

California residents have the right to:

• Know what personal information we collect, use, disclose, or share
• Request deletion of personal information (subject to legal exceptions)
• Correct inaccurate personal information
• Opt out of any "sale" or "sharing" of personal information (we do not sell or share for cross-context behavioral advertising)
• Limit the use and disclosure of sensitive personal information
• Non-discrimination for exercising your privacy rights
• Designate an authorized agent to make requests on your behalf

10.3 How to Exercise Your Rights

To exercise any of these rights, email us at [email protected] with the subject line "Privacy Request." We will verify your identity (for security) and respond within the timeframe required by applicable law typically 30 days under GDPR, 45 days under CCPA. There is no fee for standard requests, except where requests are manifestly unfounded, repetitive, or excessive.

11. Data Security

We implement industry-standard technical and organizational measures to protect personal information, including:

• Encryption in transit using TLS/SSL across all Site interactions
• Encryption at rest for stored data with reputable cloud providers
• Role-based access controls and multi-factor authentication for staff
• Regular security reviews and vendor assessments
• Confidentiality and data protection training for all personnel
• Incident response procedures for any suspected breach

While we use reasonable measures to protect your information, no method of internet transmission or electronic storage is 100% secure. In the unlikely event of a data breach affecting your personal information, we will notify you and the relevant authorities as required by applicable law.

12. Children's Privacy

Our services are designed for businesses and B2B professionals. The Site is not directed to individuals under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact [email protected] and we will promptly delete it.

13. Third-Party Links

The Site may contain links to third-party websites, partner publications, or external resources. We are not responsible for the content, privacy practices, or terms of those third parties. We encourage you to review the privacy policies of any external sites before sharing information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. For material changes, we will notify active clients by email at least 30 days before changes take effect, and post a prominent notice on the Site.

Continued use of the Site or our services after changes are posted means you accept the revised Policy. We encourage you to review this page periodically.

15. Contact Us

For privacy questions, data subject requests, or to report a concern:

• Email: [email protected]
• Subject line: "Privacy Request"
• Mailing address: Available upon request

We aim to acknowledge all privacy requests within 5 business days and provide a substantive response within the legally required timeframe.

For all other inquiries, please use our contact form.